This text is H1

This is the body text 1. The Resource Hub team supports facilities to better “own their

waste administration” when it comes to Waste Levy, as the reality is that a small change in

site layout and operational process can have a large impact on waste levy liability.

In this instance, from July 2020, a handful of our client’s customers who had previously

disposed of all waste in landfill were now being redirected to the Resource Recovery Area

to allow for improved sorting. A disconnect between the gatehouse team and the

administrative team had meant that this change wasn’t being reflected in the transactional

data and waste levy returns for the site. It was only when the regulatory return was

reviewed by the manager prior to submission that it was noted that the waste levy liability

appeared a little high.

The team wasn’t able to clearly identify what had led to the change so Council picked up

the phone and gave us a call. A 30-minute review of the transactional data behind the

scenes highlighted the anomaly, which in turn highlighted a need to update the

transactional system’s predefined data and also add a few checks and balances into the

business processes of Council.