Documentation
Accurate, accessible documentation is critical for ensuring compliance, reducing operational risks, and training staff effectively across your waste and recycling facilities. At Resource Hub, we specialise in developing clear, practical documentation that supports weighbridge operations, waste levy obligations, and day-to-day site processes. Whether you need to onboard new staff, prepare for an audit, or simply ensure consistency across your sites, our documentation services are tailored to help you stay compliant and confident.
Documentation That Works Where It Matters Most
Our documentation isn’t just policy on paper—it’s designed to be used by real people, in real facilities, doing real work. From SOPs and process flows to waste levy guidance and cheat sheets, we create resources that are practical, accessible, and built for the frontline. We also deliver customer reconciliation and dashboarding tools.
We work closely with councils, regional waste groups and site operators to ensure every document is aligned with your regulatory requirements, system workflows, and local practices. The result? Smarter operations, reduced rework, and stronger audit readiness.
Staff come and go—but your compliance obligations don’t. Resource Hub helps you capture and maintain critical site knowledge so your team is always equipped with the right information at the right time.
Whether you’re developing a new site, navigating levy changes, or rebuilding after a disaster, our documentation services ensure your team has the clarity and consistency they need to perform with confidence.
📄 Need tailored documentation support?
Let’s talk about how we can support your site.
Clear documentation means fewer mistakes and stronger compliance.
What types of documentation do we provide?
We develop SOPs, process maps, waste levy and exemption guides, data entry reference tools, onboarding manuals, and compliance checklists….and more! All customised to your facility’s needs and systems.
Got a documentation need? We’d love to help!
Can we help with documentation after a compliance breach, request for info or audit finding?
Yes. We frequently assist councils and facilities in responding to audit requests for information or direction notices, by developing responses and refining documentation that supports corrective actions and future prevention.
And importantly, we support document frameworks that make commitments to regulators which are practical and compliant, then assist clients to ensure thst those committments are delivered.
Do we work with specific weighbridge systems or software?
Yes. We customise all documentation to align with your specific weighbridge software, workflows, and data capture processes. Whether you use Mandalay, iWeigh, ClearWeigh or another platform, we ensure the materials reflect how your team actually works – improving accuracy, consistency, and compliance across your operations.
Is this service suitable for temporary or disaster-affected sites?
Absolutely. We provide documentation support for temporary sites, emergency exemptions, and disaster waste management, ensuring your compliance and insurance obligations are still met under exceptional circumstances.
We also work closely with regions to build their disaster preparedness an continuity approaches and are highly experienced at developing and rolling out those tools given our broad experience working on the ground during disaster, and behind the scenes delivering post-disaster insurance support.
Related
Case Studies
We support a range of waste facilities and LGA’s across Australia who are in need of a partner to help them solve their rubbish problems.
