Gain access to the RH Training Platform with the courses below
Waste to Resource: Industry Essentials
This module introduces the fundamentals of the waste and recycling sector. It helps staff understand how facilities operate, who’s involved, and why compliance and data accuracy matter. Suitable for operators, coordinators, and council officers, it connects daily site work to the bigger picture of waste management and sustainability.
You’ll learn:
- What the waste and resource recovery industry is
- The role of different facility types
- How to capture and use waste data
- Key compliance and levy concepts
- Common challenges and industry stakeholders
Best Practice: Gatehouse
This course equips gatehouse operators with the tools and knowledge to run smooth, compliant, and customer-focused operations. It combines best-practice data capture with strong communication and customer service principles to build confidence at the front line of the facility.
You’ll learn:
- Balance compliance accuracy with professional customer service
- Apply levy codes and exemptions correctly for every transaction
- Handle disputes or unclear loads confidently and fairly
- Maintain consistent data entry and record-keeping processes
- Keep your gatehouse efficient, compliant, and audit-ready
RapidLearn Library
The RapidLearn Library delivers short, focused microlearning designed for the waste industry. Each module gives staff the essentials without the downtime of full-day training, making it easy to build knowledge in small, practical bursts. Topics span levy, compliance, safety, and customer service, with every module backed by a Quick Reference Guide to apply on the job. Ideal for operators, supervisors, and coordinators, RapidLearn helps teams stay sharp, consistent, and compliant.
You’ll learn:
- Focuses on a single, practical topic in 5–10 minutes
- Covers levy, compliance, reporting, safety, or customer service
- Includes a downloadable Quick Reference Guide for on-the-job use
- Enables quick refreshers between formal training cycles
- Supports compliance and continuous learning across all roles
Waste Levy QLD
This four-module learning program begins with the Waste to Resource: Industry Essentials module, then dives deeper into Queensland’s Waste Levy framework. Each module builds on the last, guiding participants through identifying leviable waste, applying exemptions, using OSOPs effectively, and maintaining compliant data and reporting. Designed for frontline staff and managers, it blends clear legislative understanding with real-world operational application.
You’ll learn:
- What the Queensland Waste Levy is and why it exists
- Which wastes are levyable or exempt
- How to apply levy rules on site
- How to capture and report levy data
- Who’s responsible for compliance
- How to keep your site audit-ready
Waste Levy NSW
This course breaks down the NSW Waste Levy framework into practical, easy-to-apply steps for councils, contractors, and operators. It explains levy calculation, exemptions, and reporting requirements so teams can stay compliant without confusion. Participants gain clarity on how to code, record, and manage transactions that align with the NSW EPA’s requirements.
You’ll learn:
- Understand NSW levy legislation, exemptions, and reporting frameworks
- Identify which wastes are leviable or exempt under EPA NSW rules
- Apply correct classifications and data coding at the weighbridge
- Ensure facility data aligns with EPA reporting requirements
- Maintain accurate, audit-ready records and customer communication
Waste Levy VIC
This course builds practical knowledge of Victoria’s landfill levy system and how it impacts site operations. It explains who pays the levy, how exemptions apply, and what must be reported to the EPA each month. Designed for operators, coordinators, and managers, it helps teams embed levy knowledge into daily decision-making and avoid costly compliance errors.
You’ll learn:
- Understand the Victorian landfill levy framework and purpose
- Apply relevant exemptions and classify materials correctly
- Record and report data in line with EPA Victoria requirements
- Integrate levy awareness into daily operations and planning
- Improve compliance confidence and reduce reporting risks
Waste Levy TAS
With Tasmania’s waste levy now active, this course prepares councils, contractors, and facility operators to meet new compliance requirements from day one. It explains levy rates, exemptions, and data capture processes while showing how to apply them effectively in both small and large operations.
You’ll learn:
- Understand Tasmania’s waste levy structure, rates, and purpose
- Apply exemption criteria correctly across material types
- Capture levy data accurately for reporting and reconciliation
- Implement compliance processes in everyday operations
- Build confidence in meeting the state’s new waste regulations
Waste Levy SA
South Australia has one of the most established levy systems in the country, and this course helps participants understand how to apply it effectively. It focuses on compliance, exemptions, and accurate reporting, ensuring teams can manage their monthly obligations with confidence and consistency.
You’ll learn:
- Understand SA’s landfill levy framework and its intent
- Identify applicable exemptions and correct waste classifications
- Report levy data accurately and on time
- Manage levy implications within daily gatehouse operations
- Keep facilities compliant and audit-ready year-round
Waste for LGAs
Local governments sit at the heart of Australia’s waste system, and this course gives councillors, executives, and officers the knowledge to make informed, strategic decisions. It covers the full waste management picture from facility types and levy frameworks to funding, community expectations, and compliance obligations to helping councils align operations with sustainability goals.
You’ll learn:
- Understand the role of councils in waste and recycling systems
- Identify key facility types and their purposes
- Navigate levy frameworks, exemptions, and reporting requirements
- Recognise operational and compliance challenges faced by LGAs
- Make evidence-based decisions that support sustainable community outcomes
NHRV Intro
This course introduces waste transport staff to the National Heavy Vehicle Regulator (NHVR) framework, providing a practical understanding of transport safety, legal responsibilities, and compliance requirements. It helps operators, supervisors, and managers embed road safety into daily waste operations and reduce risk across the transport chain.
You’ll learn:
- Understand NHVR’s purpose and how it applies to waste transport
- Apply fatigue management, loading, and mass limit requirements
- Ensure vehicles meet safety and maintenance standards
- Recognise and uphold Chain of Responsibility (CoR) obligations
- Maintain compliant, safe, and efficient transport practices