Meet Allard Bernhofen, our Customer Success Manager 👋
Allard is all about making sure our customers get what they need — whether that's jumping on a four-day-a-week secondment to support a client through a busy period, picking up the phone during storms to check everyone's okay, or tracking down the right person on our team to solve a problem. If there's a way to help, Allard will find it 💪
He's been a fixture in Australia's waste and resource recovery industry for 14+ years, spending most of that time at ReGroup building relationships with councils, launching the Container Refund Scheme across three states, and maintaining connections that span the entire sector. His network is admired industry-wide, and he brings that depth of knowledge and those relationships to every customer interaction.
Outside of work, Allard is a Golf Professional playing on the Asian Seniors Tour — and he's celebrating his 60th birthday in July (we're allowed to share that, aren't we Allard?)🎉⛳ When he's not on the course, you'll find him 4WDing, reading, or spending time with family.
We're so glad to have you on the team, Allard!
🔗 Meet more of our team here: resourcehub.com.au/our-team/
#ResourceUpWithResourceHub #TeamSpotlight #WasteManagement #MeetTheTeam
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23 hours ago
The waste industry has a story to tell — and it's time we told it better.
We recently had a great time at the WRIQ Future Waste Conference, which also hosted a LAWMAC meeting bringing local government waste professionals together.
The big takeaway? Our industry is changing fast. And in times of change, the things that matter most are stable policy, trust, and collaboration between everyone in the sector.
One keynote drew a brilliant comparison with Sweden — where long-term thinking and consistent frameworks have allowed the waste industry to truly thrive. There's something in that for all of us. And imnportantly we all need to 'Sort like the swedish!'
But the message that really landed: the waste industry does incredible work. We just need to get better at saying so. Frame the problem, own the solution, and share the wins.
#FutureWaste #WRIQ #LAWMAC #WasteManagement #ResourceRecovery #Queensland
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4 days ago
At SRWRA, the CEO and Head of Corporate Services recently swapped their desks for the gatehouse.
Why? Because real operational confidence means knowing every part of your facility — from converting trucks to chatting with drivers, to making sure you collect payment before you press finish. 🧾
That kind of continuity planning isn't just good governance. It's the difference between a smooth operation and a standstill when the unexpected happens.
Proud to be working alongside a team that leads from the front.
#ResourceUpWithResourceHub #WasteManagement #OperationalExcellence #Leadership
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1 week ago
Shoutout to the team at Hawkesbury City Council for how they handle the unexpected 👏
Waste operations don't stop — and when you're short-staffed, you need people who can hit the ground running. The team reached out, and it was a pleasure to have Sam on-site supporting them this week.
Special mention to Donna for keeping things moving, and to Justin Murphy for his kind words off the back of it.
#HawkesburyCityCouncil #WasteManagement #LocalGovernment #Partnerships #ResourceUpWithResourceHub
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2 weeks ago