Resource Up
With Resource Hub
We help you solve the
problems of waste
We’re an Australian-owned consultancy specialising in waste management and resource recovery.
Leaders in waste data, levy, and compliance, our female-led team deliver trusted expertise across the waste and resource recovery sector nationwide.
From waste levy strategy and OPDs to disaster support and on-the-ground training, Resource Hub helps waste operators, councils, and industry partners navigate regulation, optimise operations, and build capability.
Whether you need a one-off fix or long-term support, our team delivers the insight and action to get it sorted.
Our Services
Gatehouse,
Systems & Data (GSD)
GSD keeps your gatehouse data, reporting and systems running smoothly with expert support that works alongside your team.
READ MORE
Consulting
We help waste facilities simplify compliance, improve systems and make confident operational decisions.
READ MORE
Training
We deliver practical, tailored sessions so your team understands systems, data and levy obligations from day one.
READ MORE
Documentation
We create clear SOPs, guides and tools that match your site’s processes and support both daily operations and compliance.
READ MORE
Disaster Support
We help waste facilities manage compliance, reporting and operations through floods, fires and emergency events.
READ MOREWhether you need support, training or advice, we’re here to help.
In Numbers
LGAs we support
Projects we’ve worked on
Weighbridge tickets audited
Waste sites visited
Case Studies
We support a range of waste facilities and LGA’s across Australia who are in need of a partner to help them solve their rubbish problems.
Our Clients
What Clients Say
Forty sites. Two states. One deadline that doesn't move.
Volumetric surveys are a statutory requirement for landfill operators in Queensland and New South Wales – covering void space, waste disposal and stockpiled materials, and underpinning waste levy compliance. For a single site, that's already a coordination task: engaging a surveyor, getting the flight done, checking the output, lodging through the right portal, all before a fixed date.
Resource Hub managed that process end-to-end for 40+ councils and private operators across both states – surveyor engagement, compliance review, data validation, void space and compaction calculations, and submission through the relevant portals.
The result: every survey reviewed, finalised and uploaded before the statutory deadline, with no late or non-compliant submissions across the campaign.
Read the full case study to see how early readiness checks and close attention to the detail made the difference 👇🏻
#ResourceHub #ResourceUpWithResourceHub #WasteManagement #ResourceRecovery #Compliance
1 CommentsComment on Facebook
If someone asked you right now exactly what waste services your council is paying for — and what's actually happening on the ground — could you answer confidently?
For a lot of councils, the answer is "mostly." And "mostly" is where the money leaks.
Resource Hub Founder and CEO Lacey Webb spoke with Waste Management Review about how bin audits are uncovering the gap between what's on paper and what's actually being collected — often revealing thousands in unaccounted-for services and assets that councils didn't know they were paying for.
It's not a headline-grabbing project. But it might be one of the highest-return conversations you have this year.
Read the full feature 👇🏻
#ResourceHub #ResourceUpWithResourceHub #WasteManagement #ResourceRecovery #LocalGovernment #DataGovernanceA waste bin audit might not sound exciting, but for councils facing rising service costs, it can reveal significant opportunities to reduce costs and recover lost revenue.
wastemanagementreview.com.au/how-councils-can-reduce-waste-service-costs/
#LocalGovernment #ResourceHub #BinAudit
0 CommentsComment on Facebook
Every so often a project comes along with a bit of everything — and this one really did. 🙌
We've been supporting 𝐂𝐚𝐢𝐫𝐧𝐬 𝐑𝐞𝐠𝐢𝐨𝐧𝐚𝐥 𝐂𝐨𝐮𝐧𝐜𝐢𝐥 through a real milestone: taking back operation of their own weighbridge for the first time in 25 years.
With a change of contract on the horizon, Council was clear on what mattered — protecting the experience their customers already know, while lifting consistency across all their facilities. Our team spent two days across multiple sites and depots to understand the operation inside out, then delivered a gap analysis and clear next steps ahead of go-live.
Then the fun part: two days of hands-on training with the leadership team, setting them up as confident weighbridge operators ready to pass that knowledge on to frontline staff. More than training, though — a full suite of fit-for-purpose guides, handouts and procedures the team keeps using, and new signage workshopped to make fees, charges and load sizes clearer for customers across sites.
Taking a service back in house? Start with the gate — resourcehub.com.au
We're looking forward to supporting Council with further refinement now they're up and running.
#ResourceHub #ResourceUpWithResourceHub #WasteManagement #GatehouseTraining #LocalGovernment #FNQ
1 CommentsComment on Facebook
Did you know your support hours cover more than the obvious stuff?
Yes, they're there for the "can't log in" and "need a new user set up" moments. But they're also there for the stuff people don't think to call about — the same error popping up week after week, a report that eats an hour of your time every month, a weighbridge doing something a bit odd that you've just learned to work around.
Repeating problems and slow processes are often just a setting or a small tweak away from being sorted. If you've ever thought "there has to be a better way" — that's exactly what your support hours are for.
Get in touch and let's find out what we can fix.
#ResourceHub #ResourceUpWithResourceHub #WasteManagement #ResourceRecovery #ClientSupport
0 CommentsComment on Facebook