Resource Up
With Resource Hub
We help you solve the
problems of waste
We’re an Australian-owned consultancy specialising in waste management and resource recovery.
Leaders in waste data, levy, and compliance, our female-led team deliver trusted expertise across the waste and resource recovery sector nationwide.
From waste levy strategy and OPDs to disaster support and on-the-ground training, Resource Hub helps waste operators, councils, and industry partners navigate regulation, optimise operations, and build capability.
Whether you need a one-off fix or long-term support, our team delivers the insight and action to get it sorted.
Our Services
Gatehouse,
Systems & Data (GSD)
GSD keeps your gatehouse data, reporting and systems running smoothly with expert support that works alongside your team.
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Consulting
We help waste facilities simplify compliance, improve systems and make confident operational decisions.
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Training
We deliver practical, tailored sessions so your team understands systems, data and levy obligations from day one.
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Documentation
We create clear SOPs, guides and tools that match your site’s processes and support both daily operations and compliance.
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Disaster Support
We help waste facilities manage compliance, reporting and operations through floods, fires and emergency events.
READ MOREWhether you need support, training or advice, we’re here to help.
In Numbers
LGAs we support
Projects we’ve worked on
Weighbridge tickets audited
Waste sites visited
Case Studies
We support a range of waste facilities and LGA’s across Australia who are in need of a partner to help them solve their rubbish problems.
Our Clients
What Clients Say
Meet Sam – Senior Consultant at Resource Hub.
Sam's often the first person clients reach when something needs sorting. She handles regulatory queries, short-notice applications and day-to-day support for councils and operators across Australia – giving clear, practical answers when the clock is ticking.
She also leads project work, including Resource Hub's end-of-year campaigns for OSOP amendments and volumetric surveys, and is heavily involved in our larger waste material flow projects with clients like ABSC and COEX, turning complex data into clear, usable reporting.
Sam holds a double degree in Environmental Sustainability (Arts) and Logistics & Supply Chain Management (Business) from Swinburne University in Melbourne – a strong grounding in both environmental systems and operational processes. Since joining Resource Hub, she's grown quickly into a senior role, bringing energy, sharp attention to detail and a knack for making technical information look as good as it reads.
Outside of work, Sam's a keen runner who's already notched up two half-marathons- proof she brings the same pace and persistence to everything she does.
Great to have you on the team, Sam! 🙌
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The Resource Hub team is spreading out across the country this October 🛩️🚗🚉
From Albany to Adelaide, Townsville to Hobart, plus stops at the Victoria Women of WARR Leadership Breakfast, Waste Expo Australia and the Australian Landfill & Transfer Stations Conference – the team's on the road supporting councils and operators right across Australia.
In one of these towns? Get in touch – let's catch up.
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Forty sites. Two states. One deadline that doesn't move.
Volumetric surveys are a statutory requirement for landfill operators in Queensland and New South Wales – covering void space, waste disposal and stockpiled materials, and underpinning waste levy compliance. For a single site, that's already a coordination task: engaging a surveyor, getting the flight done, checking the output, lodging through the right portal, all before a fixed date.
Resource Hub managed that process end-to-end for 40+ councils and private operators across both states – surveyor engagement, compliance review, data validation, void space and compaction calculations, and submission through the relevant portals.
The result: every survey reviewed, finalised and uploaded before the statutory deadline, with no late or non-compliant submissions across the campaign.
Read the full case study to see how early readiness checks and close attention to the detail made the difference 👇🏻
#ResourceHub #ResourceUpWithResourceHub #WasteManagement #ResourceRecovery #Compliance
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If someone asked you right now exactly what waste services your council is paying for — and what's actually happening on the ground — could you answer confidently?
For a lot of councils, the answer is "mostly." And "mostly" is where the money leaks.
Resource Hub Founder and CEO Lacey Webb spoke with Waste Management Review about how bin audits are uncovering the gap between what's on paper and what's actually being collected — often revealing thousands in unaccounted-for services and assets that councils didn't know they were paying for.
It's not a headline-grabbing project. But it might be one of the highest-return conversations you have this year.
Read the full feature 👇🏻
#ResourceHub #ResourceUpWithResourceHub #WasteManagement #ResourceRecovery #LocalGovernment #DataGovernanceA waste bin audit might not sound exciting, but for councils facing rising service costs, it can reveal significant opportunities to reduce costs and recover lost revenue.
wastemanagementreview.com.au/how-councils-can-reduce-waste-service-costs/
#LocalGovernment #ResourceHub #BinAudit
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