What do you do when you discover a neighbouring council has been directing its residents to your landfill – without any formal agreement in place?
This is a real scenario we've encountered. A council with no landfill of its own had its customer service team look up the nearest option and list it on their website. Perfectly reasonable. Except the landfill they listed belonged to a neighbouring council – one that didn't ask where loads came from and had no out-of-region charge in place.
The result? They'd been absorbing the waste disposal costs of another council's ratepayers for years without knowing it.
Sometimes the most valuable thing an independent review finds has nothing to do with what's happening on site. It's about asking the questions nobody thought to ask. 👀
Does your facility know where its waste is actually coming from?
#resourceupwithresourcehub #wastemanagement #resourcerecovery #localgovernment #operationalreview
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16 hours ago
Meet Kate Blanchard, our Consultant, Systems & Contracts 👋
No two days look the same for Kate — from tender questionnaires and preparing clients invoicing to helping facilities pull reports and troubleshoot system issues, she's all about finding practical solutions that actually stick.
Kate came to us without a traditional waste industry background, and she sees that as a strength. Fresh eyes and a willingness to ask the obvious questions have a way of cutting through to better answers. (She does have family ties to the industry though — her mum's a long-timer, so she's not exactly a stranger to the world of waste!)
Outside of work, Kate is a qualified seamstress with an Advanced Diploma in Fashion Design, AND holds a Heavy Rigid truck licence — which comes in handy helping her beekeeper partner transport hives up and down the east coast. 🐝
We're so glad to have you on the team, Kate!
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2 weeks ago
Recently Lacey was on the road with Midwaste Regional Waste Group – joining member councils across the NSW Mid North Coast to talk waste levies and facility best practice.
One thing stood out: across this region, neighbouring councils run their waste facilities with real consistency – same routines, same approach to best practice. That matters, because customers in this part of NSW often use more than one site, and a familiar process makes their experience a whole lot smoother.
But every facility still has its own character. Consistency where it counts. Identity where it matters.
A big thanks to MidWaste Regional Waste Group, Port Macquarie Hastings Council, Nambucca Valley Council and Bellingen Shire Council for a great couple of days!
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2 weeks ago
That's a wrap on Waste 2026!
It was three days jam packed with expert keynotes, practical workshops, live demonstrations and networking, so much networking!
To everyone who pulled up a yellow chair to say hello, attended Lacey and Chloe's Waste Data Maturity Workshop, or joined us for a boogie on the dancefloor — thank you. We loved seeing old friends and meeting new ones.
But, the real thanks goes to the people who make this industry what it is. The councils, operators, regulators, and consultants working through the everyday realities of resource recovery. The hallway chats, the workshop questions, the catch-ups over coffee and dinners — that's where the good stuff happens.
We can't wait to see you all again at Waste 2027!
#Waste2026 #resourcerecovery #wastemanagement #localgovernment #resourceupwithresourcehub
Coffs Waste Conference
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2 weeks ago