We are Resource Hub
We are a female-led waste management consultancy based in Brisbane, with a passion for solving our clients’ waste challenges and helping them navigate the complexities of the resource recovery sector.
We support waste operators and LGA’s across Australia to help them become more financially and operationally effective, and comply with waste levy and auditing regulations.
How can we help you?
We offer a range of services to help our clients do better business. We can support your team and make your processes more efficient, by letting our specialist team uncover hidden opportunities, guide you through complex waste regulations and remotely manage your administrative tasks.
REGULATION
Trust Australia’s leading experts in providing waste levy guidance and auditing to support your compliance journey.
We can come onboard as an ongoing partner or support single events of risk or non-compliance, and tailor our services to suit your needs.
REMOTE ADMIN
As the only Remote Admin service within the waste industry, we are your partners in delivering regular monthly administrative and financial processes, with WARR experience and expertise.
You’ll get access to administrators with specialist industry skills such as gatehouse data, regulatory reporting, transactional systems, and finance.
OPERATIONS
We bring people and process together with industry expertise to make your waste operation or facility more financially and operationally effective.
Our specialist team will help you uncover hidden opportunities within your business processes.
In Numbers
64
LGAs we support
92
Projects we’ve worked on
4M+
Weighbridge tickets audited
300+
Waste sites visited
12
Languages spoken
Our Team
We bring together experienced and passionate industry professionals and give them an opportunity to deliver best practice to areas of waste business that are often overlooked. Our team wants to support you, so that you can solve our industry’s challenging rubbish problems.
With 15 years’ experience in Waste & Resource Recovery and as a CPA and industry CFO, Lacey is dedicated to delivering targeted solutions to clients across Australia. She’s one of the foremost authorities on waste levy regulation, and a leader in defining and implementing data and process standards across the industry.
Lacey Webb
Selena Ferguson is an environmental engineer who specialises in industry adaptability, process analysis, and technical attention to detail. She values mutually beneficial approaches for people, planet and profit requirements, providing valuable assistance with our waste levy services and operational responses.
Selena Ferguson
Case study
Tamworth Regional Council
Resource Hub facilitated layouts and design for the reinvigoration of Tamworth Regional Council’s Forest Road Waste Management facility, as a concept framework, with multi- staged concept designs created prior to engagement of engineers and contract partners.
Driven by Council’s desired outcome for a facility which would suit future automation, increased throughput of vehicles in less time, and a great focus on customer, concepts were designed to provide a guiding framework for the engineers, technology partners, weighbridge provider and internal team. They specified a graduated approach to implementation of these significant changes, which would allow the landfill to remain open throughout and minimise disruption to customers and transaction capture.
Case study
Outlook Australia
Resource Hub supported Outlook Australia to move into the Qld WARR market, by providing a business
process and site operations assessment, and local regulation guidance prior to the handover
of the waste transfer stations and resale shop operations of Livingstone Shire Council.
Our Clients
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