Resource Up
With Resource Hub

Had a waste levy exemption knocked back?

You're not the only one – and it doesn't mean you've done anything wrong.

Right now we've got five people doing little else but exemptions, every day, across every state. We've seen just about every reason an application gets declined, and every spot people tend to get stuck.

So if you've had one knocked back and you're not sure what went wrong, or you're looking at the form not sure where to start, or you've read the guidance three times and you're still going in circles – give us a ring.

It doesn't have to turn into a project. Sometimes it's a ten-minute chat to point you in the right direction.

That's what we're here for.
📞 Got a question?

Give us a call on 1300 668 445 or email hello@resourcehub.com.au

#wastelevy #wastemanagement #resourcerecovery #localgovernment #wastecompliance #australiancouncils … See MoreSee Less

What do you do when you discover a neighbouring council has been directing its residents to your landfill – without any formal agreement in place?

This is a real scenario we've encountered. A council with no landfill of its own had its customer service team look up the nearest option and list it on their website. Perfectly reasonable. Except the landfill they listed belonged to a neighbouring council – one that didn't ask where loads came from and had no out-of-region charge in place.

The result? They'd been absorbing the waste disposal costs of another council's ratepayers for years without knowing it.

Sometimes the most valuable thing an independent review finds has nothing to do with what's happening on site. It's about asking the questions nobody thought to ask. 👀

Does your facility know where its waste is actually coming from?

#resourceupwithresourcehub #wastemanagement #resourcerecovery #localgovernment #operationalreview … See MoreSee Less

Meet Kate Blanchard, our Consultant, Systems & Contracts 👋

No two days look the same for Kate — from tender questionnaires and preparing clients invoicing to helping facilities pull reports and troubleshoot system issues, she's all about finding practical solutions that actually stick.

Kate came to us without a traditional waste industry background, and she sees that as a strength. Fresh eyes and a willingness to ask the obvious questions have a way of cutting through to better answers. (She does have family ties to the industry though — her mum's a long-timer, so she's not exactly a stranger to the world of waste!)

Outside of work, Kate is a qualified seamstress with an Advanced Diploma in Fashion Design, AND holds a Heavy Rigid truck licence — which comes in handy helping her beekeeper partner transport hives up and down the east coast. 🐝

We're so glad to have you on the team, Kate! … See MoreSee Less

Recently Lacey was on the road with Midwaste Regional Waste Group – joining member councils across the NSW Mid North Coast to talk waste levies and facility best practice.

One thing stood out: across this region, neighbouring councils run their waste facilities with real consistency – same routines, same approach to best practice. That matters, because customers in this part of NSW often use more than one site, and a familiar process makes their experience a whole lot smoother.

But every facility still has its own character. Consistency where it counts. Identity where it matters.

A big thanks to MidWaste Regional Waste Group, Port Macquarie Hastings Council, Nambucca Valley Council and Bellingen Shire Council for a great couple of days! … See MoreSee Less