Our Operational Services
One of our key focus areas is helping facilities improve their operational efficiencies by bringing together their people and processes. Whether it’s supporting existing resource recovery facilities, or working with partners to develop new opportunities that harness best practice, we are experts in helping our clients make the most of what they do.
We strive to develop standardised and repeatable processes to help make your operation more effective, and we love finding hidden opportunities so that you can do better business.
Process Improvement
- Gatehouse process review and recommendation
- Disaster planning & response
- Concept redesign for existing facilities
- Best practice process development and implementation
- Develop new opportunities that harness best practice, we help our clients make the most of what they do.
Business Process Audit
- Operational process audits
- Facility financial audit including internal and external revenue/cost assessment
- Transactional system data audit
- Business process risk audits
- We audit everything but the bin!
Industry Advisory
- Best practice guidance
- Representation to industry bodies and stakeholders
- Workshop facilitation
- Event speakers
Related Case Studies

Relevant Articles
Why we love knowledge sharing
A few years ago, Lacey was lucky enough to present a a WARR best practice workshop for the Hunter Joint Organisation of councils, Hunter JO, with Mandalay. With 7 attending councils represented in the...
Lacey Webb
May 17, 2022
The challenges of operating across multiple states
Last month we had the opportunity to support a specialist waste facility operator to enter a new market, while also helping another to standardise processes across multiple states. One...
Lacey Webb
August 12, 2021